Refunds Cancellations
Our clear policies regarding order changes, damage claims, and refunds.
14 articles
- What is your return policy for fresh-cut flowers?
- What should I do if my flowers arrive damaged or withered?
- Within what timeframe must a quality complaint be lodged?
- Can I get a cash refund if I change my mind after my order is processed?
- How long does it take to process an approved financial refund?
- What happens if the driver drops or damages the bouquet during transport?
- Can I claim a refund if the delivery is slightly delayed due to a traffic jam?
- What if the recipient rejects the flowers upon delivery?
- Can I request a refund if I provided an incorrect delivery address?
- What if I am unhappy with the size of the flower blooms?
- Can I cancel a pre-ordered product during high-demand holidays like Valentine's Day?
- How do I know my refund request has been received?
- Can I exchange non-perishable florist tools if they are defective?
- Are clearance or sale items eligible for refunds?