This can happen if you're not redirected back to our site properly after completing payment via FPX.
Your bank completes the deduction on their end first, then redirects you back to prflorist.com.my to show your order confirmation — this usually requires you to click a confirmation button on your bank's page (e.g. "Return to Merchant," "Continue," "Complete Transaction," or similar, depending on your bank). If your connection drops, your browser is closed, you close the tab too early, or you don't click through to complete this step, the payment may go through even though you never see the confirmation page — and no order will be created on our end.
In this case, please check your bank statement within 2–7 days. You should see the amount reversed back to your account, as no order was successfully placed.
If you'd like to proceed with your order, you're welcome to try the purchase again once the reversal is confirmed.